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Get in Touch

Whether you need a quote, have a support query, or just want to learn more, we're here to help.

Sales

Hardware enquiries & bulk orders

+92 370 0955251

Support

SLA, warranty & technical support

+92 370 0955251

WhatsApp

Quick questions & fast responses

Chat Now

Email

Sales & general enquiries

sales@jaycotech.pk
Reach Us

Talk to the Right Person

We're a small team, when you reach out, you speak directly to someone who can help. No call centres, no ticket queues for initial enquiries.

Office
Office B-204, New Challi Trade Centre,
Main Shahra e Liaquat, Karachi.
Business Hours
Mon – Sat, 9am – 6pm PKT
Existing Client?
Manage devices, tickets & warranties online
Log in to Client Portal

Send Us a Message

Fill in the form and we'll get back to you within one business day.

What to Include in Your Enquiry

The more of this you can give us up front, the faster the quote comes back. Nothing here is mandatory, and if you only know half of it we will work the rest out with you on the call.

  • What the hardware is for: office fleet, lab, field team, server room
  • Quantity, and whether it lands in one delivery or in phases
  • New or certified refurbished, or ask us to price both side by side
  • The warranty term you need, from the 12-month standard up to 3 years
  • Whether the devices sit under an SLA, and in which cities
  • Any procurement constraints: budget ceiling, tender reference, delivery date

Which Channel, and How Fast

Sales enquiries and quotes are answered within one business day. Support runs Monday to Saturday, 9am to 6pm PKT, and clients on an Enterprise SLA also have 24×7 cover with named escalation contacts.

  • New quote or bulk order: sales@jaycotech.pk or +92 370 0955251
  • Fault on a device you already own: raise it in the client portal so it is logged against the asset and the SLA clock starts
  • Warranty claim: portal first, or support@jaycotech.pk if you cannot sign in
  • Quick question: WhatsApp is usually the fastest way to reach us

We deliver and support across Karachi, Lahore, Islamabad, Peshawar and Faisalabad. Our office is in Karachi, and onsite response windows in the SLA plans apply within city limits.